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How to Fix ‘Add New Plugins Menu’ Not Showing In WordPress

Can’t install WordPress plugins? Is the ‘add new plugins menu’ missing inside your WordPress admin area?

This weekend, I received an email from a client who couldn’t install or delete plugins. Not because installing or deleting a plugin caused a WordPress error. But because the add new plugin menu was missing.

The add new plugins menu should be seen under the plugins tab, like this …

add new plugins menu under plugins tab.

And on the plugins page towards the top of the screen, in the ‘bulk actions’ drop down menu, you should be able to delete installed plugins.

Delete plugins option in WordPress

If the add new plugins menu is missing from your WordPress blog, watch the video below. I’ll show you how to troubleshoot and fix it. 🙂

If after doing the action steps in the video, the add new plugins menu is still not showing, let me know in the comments box below.

If you liked this tutorial, you may also like How to Change Font In WordPress.

53 thoughts on “How to Fix ‘Add New Plugins Menu’ Not Showing In WordPress”

  1. Thanks for the video, I can’t really find the file in my wp-config.php. So i am unable to fix this issue.

    Please how can you help me on this?

    Thanks.

    Reply
    • Hi Taiwo,

      Did you try deactivating plugins and changing the theme to ensure it’s not a software conflict that’s causing the error?

      Also, are plugins, themes, and WordPress files all up to date on your site? If so, please try reinstalling WordPress to see if that helps.

      Let me know how you get on. 🙂

      Kind Regards,
      Kerry

      Reply
  2. Thanks for your wonderful step by step explanation. It worked exceptionally well for me ( i couldn’t express my thoughts better than this, by copying Chris December 17, 2019 at 5:49 am). You are the best! I folLowed your tutorial to the letter, & resolved my issue! THANK YOU!!!

    Reply
    • Hi Danee,

      Pleased to hear my tutorial helped you fix the issue 🙂

      Thanks for stopping by my blog and taking the time to leave your feedback.

      If you get stuck with anything else WordPress related. Let me know.

      Kind Regards,
      Kerry

      Reply
  3. Hi Kerry, thank you for your tutorial. I’ve the same problem, but with some variations. My Plugin menu don’t apper, but also updates for plugins are not notified, even if I don’t updated at least from 6 month about, so it’s not possible. Then WordPress update request for 5.4 version show me to contact the administrator to update.
    I tryed all your solutions, so disable and reactivated theme, disable all plugin, then going to find the 2 lines in the wp-config but i don’t find them, I don’t know why. So i tryed to add them, but not working the same. I have also tryed to create a new administrator user but the result is the same. Login with it is showing the same problems. Some ideas on how to solve? The WordPress version i the 4.9. Maybe your guide is for 5 version? Thank you!

    Reply
  4. Thank you! Helped me to get my plugins menu back. I had to update the config file as it was built by someone else and they had it suppressed.

    Reply
  5. Had same problem. Hacker blocked adding plugins and reinstalling WordPress on two sites. Your three steps didn’t work, but gave me the confidence to keep looking, so thank you. Found an easy solution: download fresh copy of WordPress, extract files, using ftp replace all the site files with new copies EXCEPT for the wp-CONTENT folder which stays the same. Voila! Plugin and updating functions restored with website intact. Then beefed up the security for both sites so this doesn’t happen again.

    Reply
    • Hey David.

      Sorry to hear about your sites being hacked. Before you reinstalled WordPress, did you clean up the hacked files first? Once hacked, hackers can infect plugin and theme files too, not just WordPress core. 🙂

      Reply
    • Hi Jigar.

      Sorry to hear this has not worked for you. Please try the following:

    • Make sure all plugins, your theme, and WordPress are up to date
    • Try reinstalling WordPress
    • Update PHP to the latest version
    • Before doing any of these though, please backup your site. Ideally, test these suggestions on a staging area first.

      Hope that helps.

      Reply
  6. Hello, I was running through this and when it got to the bit about checking if you’re an administrator, I realised I don’t even have the “users” menu! Can you help on this please?

    Reply
  7. That worked@ Thanks! Since I set up and administer this website, it is very troubling that these config values were set to true. Hackers?
    They work now:

    define(‘DISALLOW_FILE_EDIT’, false);
    define(‘DISALLOW_FILE_MODS’, false);

    Reply
  8. Thanks so much Kerry! That helped me out! I’ve never run into that disallow line on the config file before, but now I know what to look for if it happens again. Appreciate your help!

    Reply
  9. Thanks a lot Kerry, changing the wpconfig values form “true” to “false” solved the problem for me, but now I’m confused. What could have changed the values to “true” in the first instance(a theme, plugin, hackers)?

    Reply

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